European customer experience (CX) partner of choice. Big enough to cure, small enough to care. Canguru, a TheValueChain company, bridges the gap between business and technology. Committed to innovation, with a focus on CX processes. Investigates where innovation gets the maximum return, brings new insights, and supports companies in improving daily activities and processes in sales, e-commerce, marketing and service.
What is Canguru?
Canguru aims to be a frontrunner in all areas of CX – from sales and service processes to commission policies and configure-price-quote solutions (CPQ). They closely follow market trends and technological developments. Combining out-of-the-box thinking with a can-do attitude makes them a trusted guide in CX.
Why Canguru?
In order to exceed customer expectations and stay competitive in times of change, companies invest in CX. Canguru’s proven way of working ensures smooth development and implementation in line with your requirements so that the CX solution meets and exceeds expectations. Customer support makes everything run smoothly, keeping up with the latest specs. Canguru has +10 years of experience with sales, marketing and services projects.
Meet the leaders
Dieter Oversteyns
Founding father of Gumption and manager of TheValueChain. People first. Bridge builder, peacemaker, connection maker. Calm on the surface, impatient underneath. Gets satisfaction and energy from growing and moving forwards. Has always worked in the SAP business, except that one year. Proud son of Limburg. Tennis and padel player. Man of the third half. Social animal.
Ivan Leysen
Forever 25. Pretty much needs no sleep whatsoever. Shows signs of ADHD. Focused, dogged. Critical. Never a yes without a what if. Likes to look on the bright side. Is proud of how TheValueChain as a ‘small’ player wins over big companies. Works hard – according to his wife, too hard. And, plays hard. In whatever little spare time he has: cycles and does a bit of gardening.
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